Missed Call Alert Facility for NHAI prepaid Wallet FASTag balance enquiry

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NHAI FASTag
NHAI FASTag

PIB News Update:To provide hassle-free and convenient services to FASTag users linked to NHAI prepaid wallet, Indian Highways Management Company Ltd. (IHMCL), a company promoted by NHAI, has announced introduction of Missed Call Alert Facility for NHAI Prepaid Wallet balance enquiry. FASTag customers who have registered their mobile number can now get the balance of their NHAI prepaid wallet by giving a missed call from their registered mobile number to: +91-8884333331.

Main features of this facility are as under:

  • This is free of cost facility available 24X7.
  • Compatible on all mobile devices and operators.
  • No Internet required.
  • If there are more than one vehicle linked to a unique NHAI prepaid wallet, then the SMS would show the cumulative balance of all tags assigned to each vehicle. Thereafter, if any of the vehicle has got a low balance, a separate SMS shall be sent at the registered mobile number, showing low balance.
  • This facility is available only to NHAI FASTag users linked to NHAI prepaid wallet.  As of now, balance of other NHAI FASTag which are linked to various bank accounts can’t be fetched through this facility.

Since the launch of NHAI Prepaid Wallet, more than 2.25 Lakh NHAI FASTag users have opted for its Prepaid Wallet using My FASTag App. Being a bank-neutral tag, NHAI FASTag can be linked either to savings bank account or NHAI Prepaid Wallet using My FASTag App. There are now 13 banks whose bank account can be linked to NHAI FASTag.  In addition, My FASTag App is now available on both Android and iOS platforms.

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Saurabh
Saurabh Sinha, Editor of IndianBureaucracy.com, is known for his credible, precise and insightful coverage of governance, civil services and administrative developments in India. Under his leadership, the portal has grown into a trusted national platform for accurate updates, appointments and policy movements within the bureaucratic ecosystem. Saurabh’s strong professional networking and deep understanding of government functioning enable him to present timely, reliable and well-contextualised information to readers across sectors. As a thought-driven editor, he promotes informed dialogue on governance reforms while maintaining high editorial standards. His calm, consistent and detail-oriented approach continues to strengthen the portal’s reputation. इंडियनब्यूरोक्रेसी.कॉम के संपादक सौरभ सिन्हा देश की नौकरशाही, शासन व्यवस्था और प्रशासनिक गतिविधियों की विश्वसनीय तथा संतुलित रिपोर्टिंग के लिए जाने जाते हैं। उनके नेतृत्व में यह पोर्टल नियुक्तियों, नीतिगत बदलावों और प्रशासनिक खबरों का एक भरोसेमंद राष्ट्रीय स्रोत बन चुका है। शासन तंत्र की गहरी समझ और मजबूत पेशेवर नेटवर्क के कारण सौरभ पाठकों को समयबद्ध, सटीक और संदर्भित जानकारी प्रदान करते हैं। एक विचारशील संपादक के रूप में वे सुशासन, पारदर्शिता और सुधारों पर सकारात्मक संवाद को बढ़ावा देते हैं। उनकी शांत, सूक्ष्म और पेशेवर संपादकीय शैली पोर्टल की प्रतिष्ठा को लगातार मजबूत कर रही है।