The Department of Administrative Reforms and Public Grievances (DARPG), Ministry of Personnel, Public Grievances and Pensions has started its Twitter Seva. The Twitter Handle is ‘DARPGSEVA’. The Twitter Seva aims to address issues relating to the DARPG like Public Grievances and Administrative Reforms etc. The Twitter Seva will enable the DARPG to reach out to the common public and various stakeholders for facilitating redress of grievances and other issues of importance relating to the department.
The mission of DARPG is to foster excellence in governance and pursuit of administrative reforms through improvements in Government policies as well as processes, promoting citizen-centric governance with emphasis on grievance redressal. Innovations in e-Governance is another mission of the Department apart from documentation and dissemination of best practices.