The National Consumer Helpline (NCH) is a project of the Department of Consumer Affairs which is executed through the Indian Institute of Public Administration(IIPA),
The integrated portal www.consumerhelpline.gov.in registers all kinds for consumer complaints including complaints related to Electricity, Water etc. Complaints can be registered through telephonic calls
The Government has received a number of complaints from consumers through the National Consumer Helpline that some hotels and restaurants have been levying service
With an objective of bringing Consumers, Companies, Regulators and DoCA on one platform for Consumer Awareness and possible grievance redressals, on the spot registration
