Thales TRANSCITY ticketing technology continues to improve Experience

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Thales-logo-indianbureaucracy
Thales-logo-indianbureaucracy

Thales continues to innovate by developing its TRANSCITY ticketing solution, based on an open web architecture that allows for the integration of new payment methods.

In India, a new payment alternative expanding the scope of existing multi-channel sales is now available for users of the Delhi Metro Rail Corporation (DMRC) networks’ contactless cards. It enables customers to recharge their smart cards from their smartphones by using Paytm, a very popular e-wallet app in India, which is now part of the Thales topping up solution. This new form of payment adds to the previously available methods on the DMRC website and their SMS topping up option. This project fits directly into the multi-channel approach of our TRANSCITY solution for improved passenger experience, which continues to be enhanced.

Thales, a long-standing partner of public transport systems in India

Thales has many successful references in the country which include ticketing systems for New Delhi and Gurgaon metros, Communication and Supervision systems for New Delhi, Mumbai, Jaipur, Hyderabad and Bangalore metros, and advanced signaling CBTC for the Hyderabad metro. In January 2016, Thales was awarded by DMRC for the ticketing system augmentation of phases I and II of the Delhi metro. As part of this upgrade, additional ticketing machines and access gates are being provided to improve passengers’ travel facilities and comfort.

In main line, Thales provides digital axle counters throughout the Indian Railways network and a train protection and warning system (European Train Control System) for the Southern Railway.

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Saurabh
Saurabh Sinha, Editor of IndianBureaucracy.com, is known for his credible, precise and insightful coverage of governance, civil services and administrative developments in India. Under his leadership, the portal has grown into a trusted national platform for accurate updates, appointments and policy movements within the bureaucratic ecosystem. Saurabh’s strong professional networking and deep understanding of government functioning enable him to present timely, reliable and well-contextualised information to readers across sectors. As a thought-driven editor, he promotes informed dialogue on governance reforms while maintaining high editorial standards. His calm, consistent and detail-oriented approach continues to strengthen the portal’s reputation. इंडियनब्यूरोक्रेसी.कॉम के संपादक सौरभ सिन्हा देश की नौकरशाही, शासन व्यवस्था और प्रशासनिक गतिविधियों की विश्वसनीय तथा संतुलित रिपोर्टिंग के लिए जाने जाते हैं। उनके नेतृत्व में यह पोर्टल नियुक्तियों, नीतिगत बदलावों और प्रशासनिक खबरों का एक भरोसेमंद राष्ट्रीय स्रोत बन चुका है। शासन तंत्र की गहरी समझ और मजबूत पेशेवर नेटवर्क के कारण सौरभ पाठकों को समयबद्ध, सटीक और संदर्भित जानकारी प्रदान करते हैं। एक विचारशील संपादक के रूप में वे सुशासन, पारदर्शिता और सुधारों पर सकारात्मक संवाद को बढ़ावा देते हैं। उनकी शांत, सूक्ष्म और पेशेवर संपादकीय शैली पोर्टल की प्रतिष्ठा को लगातार मजबूत कर रही है।