IRCTC named favourite government E-commerce Platform

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IRCTC_indianbureaucracy

One of the largest e-commerce portals in the Asia-Pacific region, the Indian Railway Catering & Tourism Corporation Ltd (IRCTC) has been named the country’s most popular e-commerce portal in the Government/Public Sector Services category at the BW Businessworld Golden Cart Awards.

The awards were decided on a series of online surveys conducted across 16 cities to evaluate over 85 brands across 14 core e-commerce categories to find out the winners.

“We are honoured to receive the Golden Cart this year and will continue to build our e-commerce brand and deliver the best to our consumers with quality services and innovation,” said Chairman & Managing Director Dr. A. K. Manocha, who received the award on behalf of IRCTC at an impressive function at The Leela hotel, Gurgaon.

A ‘mini-ratna’ PSU of the Indian Railways, IRCTC is an extensive, single-window solution for e-ticketing, catering, tourism and online shopping that has seen steady growth over the years.

The ticketing portal which has over three crore registered users averages around 5.5 to 6 lakh e-ticket bookings every day.

The Golden Carts have been instituted by BW Businessworld to honour India’s favourite brands in the e-commerce industry.

IRCTC, which recently made an entry in the Fortune Next 500 list of Indian companies for the second year in a row, had recently received a string of awards, including Dun & Bradstreet’s publication ‘India’s Top PSUs’ and a Special Prize of SCOPE Corporate Communication Excellence Awards 2016 for “Effective and Innovative use of Digital Communication.”

IndianBureaucracy.com wishes the very best.

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Saurabh
Saurabh Sinha, Editor of IndianBureaucracy.com, is known for his credible, precise and insightful coverage of governance, civil services and administrative developments in India. Under his leadership, the portal has grown into a trusted national platform for accurate updates, appointments and policy movements within the bureaucratic ecosystem. Saurabh’s strong professional networking and deep understanding of government functioning enable him to present timely, reliable and well-contextualised information to readers across sectors. As a thought-driven editor, he promotes informed dialogue on governance reforms while maintaining high editorial standards. His calm, consistent and detail-oriented approach continues to strengthen the portal’s reputation. इंडियनब्यूरोक्रेसी.कॉम के संपादक सौरभ सिन्हा देश की नौकरशाही, शासन व्यवस्था और प्रशासनिक गतिविधियों की विश्वसनीय तथा संतुलित रिपोर्टिंग के लिए जाने जाते हैं। उनके नेतृत्व में यह पोर्टल नियुक्तियों, नीतिगत बदलावों और प्रशासनिक खबरों का एक भरोसेमंद राष्ट्रीय स्रोत बन चुका है। शासन तंत्र की गहरी समझ और मजबूत पेशेवर नेटवर्क के कारण सौरभ पाठकों को समयबद्ध, सटीक और संदर्भित जानकारी प्रदान करते हैं। एक विचारशील संपादक के रूप में वे सुशासन, पारदर्शिता और सुधारों पर सकारात्मक संवाद को बढ़ावा देते हैं। उनकी शांत, सूक्ष्म और पेशेवर संपादकीय शैली पोर्टल की प्रतिष्ठा को लगातार मजबूत कर रही है।