BSNL told to Improve Services and Win back People Confidence

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BSNL
BSNL

Bharat Sanchar Nigam has been told to improve services and ensure that better quality of signal is maintained specially in the border and extremism affected areas. Union Minister for Telecom and Information Technology, Sh Ravi Shankar Prasad said these at a meeting with the members of Parliament from the States of Bihar, Meghalaya, Manipur and Nagaland. The meeting was part of the series of meetings planned to make telecom officials directly answerable to the parliamentary representatives so as to have a firsthand account of public sectors performance, problems faced and possible solutions.

The Union Minister for Telecom and Information Technology, Mr. Ravi Prasad said while the Government is committed to revive BSNL and numbers of initiatives are in the pipeline to bring it back to the position of market leader. He said the management of BSNL will also be expected to regain lost confidence of people by improving services and response. He said a major initiative has been launched by BSNL to improve quality of signal for which it plans to add another 1150 towers during this fiscal in Bihar alone.

Members of Parliament from the States of Rajasthan, Himachal Pradesh and North Eastern States participated in the first meeting. Mr. Prasad has directed the Department to call five such meetings so that all members of parliament are given opportunity to raise issues directly with officials concerned.

Members of Parliament who attended yesterday’s meetings gave overwhelming support to Mr. Prasad initiative to revive glory of BSNL and categorically stated that they are eager to extend all support in this context. They were not only concerned about the deteriorating quality of BSNL services but even apprehended private players role in obstructing growth of BSNL which enjoined lead position in the sector till 2004.They only suggested that meeting of representatives from Defence and Home should be called to address this problem.

Mr. Prasad also directed the Department of Telecom to explore the possibility of setting up a dedicated cell in BSNL to monitor the effectiveness of its network in border areas and also in areas badly affected by extremism.

The meeting was also informed that the public sector which came into being only in October 2000 has a net worth of Rs 51,203 crore with an equity capital of Rs 12,500 crore only. New initiatives taken to improve viability include Wi-FI services, data centre services and introduction of next generation network switching technology. It was pointed out that four million lines in phase -I will have NGN by the end of this fiscal while total number of 14 million ports are planned. 2500 hot spots are planned for the year of which 41 hot-spot have already been deployed.

IndianBureaucracy.com wishes the very best.

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Saurabh
Saurabh Sinha, Editor of IndianBureaucracy.com, is known for his credible, precise and insightful coverage of governance, civil services and administrative developments in India. Under his leadership, the portal has grown into a trusted national platform for accurate updates, appointments and policy movements within the bureaucratic ecosystem. Saurabh’s strong professional networking and deep understanding of government functioning enable him to present timely, reliable and well-contextualised information to readers across sectors. As a thought-driven editor, he promotes informed dialogue on governance reforms while maintaining high editorial standards. His calm, consistent and detail-oriented approach continues to strengthen the portal’s reputation. इंडियनब्यूरोक्रेसी.कॉम के संपादक सौरभ सिन्हा देश की नौकरशाही, शासन व्यवस्था और प्रशासनिक गतिविधियों की विश्वसनीय तथा संतुलित रिपोर्टिंग के लिए जाने जाते हैं। उनके नेतृत्व में यह पोर्टल नियुक्तियों, नीतिगत बदलावों और प्रशासनिक खबरों का एक भरोसेमंद राष्ट्रीय स्रोत बन चुका है। शासन तंत्र की गहरी समझ और मजबूत पेशेवर नेटवर्क के कारण सौरभ पाठकों को समयबद्ध, सटीक और संदर्भित जानकारी प्रदान करते हैं। एक विचारशील संपादक के रूप में वे सुशासन, पारदर्शिता और सुधारों पर सकारात्मक संवाद को बढ़ावा देते हैं। उनकी शांत, सूक्ष्म और पेशेवर संपादकीय शैली पोर्टल की प्रतिष्ठा को लगातार मजबूत कर रही है।