NALCO launches Customer Mobile App NAGINAA
National Aluminium Company Limited (NALCO) has launched a mobile App ‘NAGINAA’ (NALCO Grahak Information and Networking App for All). The App was launched by Shri Arun Kumar, Secretary, Ministry of Mines, Govt of India, in the presence of Dr. Tapan Kumar Chand, CMD NALCO, Shri Subhash Chandra, Jt. Secretary, Ministry of Mines, Dr. N.K. Singh, Jt. Secretary, Ministry of Mines, Shri S. Samantray, General Manager (Marketing) and other officials of NALCO. Speaking on this occasion, Dr. Chand said, “NAGINAA is a step forward by NALCO to move from customer satisfaction to customer delight in a Digital India.”
As a customer focussed mobile application, ‘NAGINAA’ shall provide details about NALCO, its products, specifications, points of sale, product price, Customer MoU Scheme, Customer Payment Details and other related information to interested customers. Existing customers can know their MoU Lifting Details, Despatch Details, Truck Placement Plan, Account Summary etc. Users can also provide valuable feedback using the App.