British Airways unveiled details of its multi-million pound re-design for New York JFK Terminal 7, the airline’s flagship US airport. New CGI images give customers a first glimpse of what the terminal will look like following a more than £52 million investment, which will transform the airport experience for the thousands of customers that use it each week.
The redesign at JFK will be complete at the end of 2018. The investment will include an enhanced, spacious check-in area for a fast, efficient customer journey; an exclusive new premium check-in zone with fast-track security lane; redesigned and updated lounges with more space to relax, dine, and work; the introduction of an authentic New York culinary experience with local food and beverage concepts to satisfy a variety of tastes; an immersive retail environment for duty free shopping and concessions and new gate seating areas with additional power outlets, designed for customer comfort and convenience.
Abigail Comber, Head of Customer, British Airways’ said, “We are currently working behind-the-scenes with top architects and designers to create a beautiful new space for our customers to relax, dine and work in before they take off. The new environment at Terminal 7 is designed for our customers to enjoy a smoother, faster and more relaxed airport experience. This will involve significantly increasing the number of people we can seat for in-flight dining, re-styling the space and adding new lighting, bars and furniture.”
He added that they recently opened their new lounge at Boston and next year they’ll be turning the attention to Aberdeen and Rome. Geneva will also be expanded and further investment is planned in San Francisco, Chicago, Johannesburg and Manchester.