PAN 2.0 | Digital Leap in Taxpayer Services

The PAN 2.0 Project is a major step forward in modernizing India’s financial infrastructure. With a ₹1,435 crore investment, this initiative aims to streamline the Permanent Account Number (PAN) and Tax Deduction and Collection Account Number (TAN) services, making them more user-friendly, efficient, and secure. The PAN 2.0 system is designed to enhance the digital experience for taxpayers, ensuring seamless access to all PAN/TAN-related services through a single unified portal. This marks a shift towards paperless, eco-friendly processes, with e-PAN issued free of cost and faster processing times.

Key Features of PAN 2.0:

1. Unified Portal: All PAN/TAN services will now be available on a single platform, simplifying access and usage for taxpayers.
2. Paperless Process: The system will minimize paperwork, creating a fully digital process for PAN and TAN services.
3. Free Services: PAN allotment, updating, and corrections will be free, with e-PAN delivered digitally. Physical PAN cards will cost a nominal fee.
4. Enhanced Security: A new PAN Data Vault will ensure greater protection of personal and demographic data.
5. QR Code: PAN cards will include an enhanced dynamic QR code for validation, ensuring authenticity and easy access to PAN details through a QR reader.

Benefits of PAN 2.0:

• Efficiency: The integration of different platforms into one will improve the speed and ease of service.
• Security: Adopting international standards like ISO 27001 for security ensures the integrity of data.
• Convenience: Simplified updates and a dedicated call centre will make it easier for taxpayers to resolve issues.

Key Changes:

• Existing PAN cardholders are not required to apply for a new PAN unless they need to update or correct their details.
• TAN (Tax Deduction and Collection Account Number) will continue to be a separate requirement for businesses responsible for TDS/TCS.

Global Standards:

The PAN 2.0 Project is designed to align with international best practices for digital governance and data security, ensuring a seamless experience for taxpayers. This initiative supports the Indian government’s vision of a Digital India, contributing to greater financial transparency, better tax compliance, and overall governance.

The PAN 2.0 system promises to make taxpayer services more accessible, efficient, and secure, setting a new benchmark for digital transformation in India’s tax system.