Measures to Control & Regulate crowd at Railway Stations

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1. There are separate entry and exit points at stations to facilitate easy ingress and egress of passengers. The entry and exit points are being manned by staff of Railway commercial department and RPF/GRP at major and important railway stations, round the clock.

2. Queue system is maintained for hassle free boarding of passengers in general coaches of important trains at originating stations.

3. Parking and non-parking areas have clearly been demarcated to avoid haphazard parking and overcrowding.

4. Traffic regulations are implemented in coordination with Traffic/Local Police.

5. During festive seasons, special deployment of Commercial and Security personnel is made.

6. E-ticket booking system, automatic ticket vending machines, City Booking office, mobile app etc. have been provided at important stations/cities for the convenience of passengers and to reduce rush at passenger reservation systems and booking offices at the stations.

7. In order to decongest the platform, the rate of platform tickets has been increased from Rs.5 to Rs.10 from 01.04.2015. Further, the power has also been delegated to Divisional Railway Managers to increase the rate of platform tickets beyond Rs. 10 to regulate rush at platforms during specific requirements like mela, rally etc.

8. Close Circuit Television Surveillance System, Access Control Mechanism are used to regulate and monitor the crowd at major railway stations in general and specifically during festive seasons and other such occasions, in addition to adequate deployment of staff in co-ordination with concerned Government Railway Police/Local Police and Station Manager.

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